Sala de estar acogedora con sofá, sillón, mesas con decoración floral y un gran espejo.
Sala de espera elegante con sofás, mesa de vidrio, flores y espejo en la pared.

Services

We take care of every detail of your visit

At Hostal Los Alpes we offer services designed to make your stay in Madrid comfortable and pleasant. From personalized attention to tourist information, we make sure you have everything you need to enjoy the city without worries. Our staff is available to help you at any time and facilitate your experience.

Personalized attention

Our customer service stands out for its closeness and efficiency. From your arrival, our staff is available to address any need, provide information about Madrid and ensure that your stay is comfortable and without any setbacks. Every detail is taken care of so that you feel accompanied and secure throughout your visit.

Connection and communication

All rooms come with free Wi-Fi so you can stay connected at all times.

Usuario en bata blanca usando una laptop sobre una cama.
Persona en bata de baño usando laptop en la cama blanca.

Flexibility in schedules

Our reception is open from 9:00 a.m. to 9:00 p.m. If you arrive after 9:00 p.m., please notify us via WhatsApp at 0034 689595972 or by email at info@hostallosalpes.com, and we will respond with instructions on how to access your room. The luggage storage room is open from 00:09 to 21:00 for you to leave your luggage until you check in.

Additional amenities

We have free luggage storage, an elevator (with limitations for wheelchairs) and an iron available upon request at reception. Everything is designed to make your stay practical and comfortable, allowing you to enjoy the city without having to worry about logistical details.

Mano de una persona sujetando una maleta con un fondo de recepción borroso.
Persona con maleta en recepción de hotel.

Our services

Services

  • Tourist information
  • Advice on nearby restaurants and bars
  • Smoke-free establishment

Facilities

  • Free Wi-Fi
  • Reception 09:00-21:00 h
  • Free luggage storage
  • Elevator (not suitable for wheelchairs)
  • Ironing board and flatiron available upon prior request